
SaRA offers several improvements, including the ability to identify and fix specific issues in Outlook, Office Setup, OneDrive for Business, and several other Office programs. The Outlook scanning functionality of OffCAT is available in the Microsoft Support and Recovery Assistant for Office 365 (SaRA) tool. Office Configuration Analyzer Tool (OffCAT) was removed from the Microsoft Download Center on June 11, 2018.The OffCAT tool provides all of the same functionality as the OCAT tool, but it also allows you to scan more Office programs. The Office Configuration Analyzer Tool has replaced the Outlook Configuration Analyzer Tool.

Read: How to use command-line version of Microsoft Support and Recovery Assistant. You can download Microsoft Support and Recovery Assistant here from Microsoft. The tool also helps if you have issues with Outlook on the web, Outlook for Mac, and Mobile devices, plus includes advanced diagnostics for Exchange Online and Outlook. See how you can use Advanced Diagnostics in Microsoft Support and Recovery Assistant to fix Outlook issues.

TIP: Also take a look at Office 365 DNS Diagnostic Tool. On restart, I found that Office was completely uninstalled and I could proceed an install the newer Office version. Once the uninstallation is completed, you will be asked to restart your computer. I selected the Office software and clicked next to uninstall it.Ĭonfirm that you have saved your work and click Next to proceed, So I used it to uninstall Office successfully. Can’t install, connect, or enable Dynamics 365 for Outlook.Trouble opening or signing in to Outlook on the web.You get an error when you install Office.You cant install Feature Upgrade on Windows 11/10.The tool can help you with Windows 11/10, if: Offers Advanced Diagnostics for Outlook.


When you run it, you will see the following options. You’ll need an internet connection to use the tool Microsoft Support and Recovery Assistantĭownload the Microsoft Support and Recovery Assistant (SetupProd.exe) and install it. If it can’t fix a problem for you, it will suggest the next steps and help you get in touch with Microsoft support. Microsoft Support and Recovery Assistant will help you resolve Office 365 apps, Outlook, OneDrive, Windows, Dynamics 365 & other problems.
